When you browse Trustpilot for vape shops, the difference between the best and worst is like night and day. Some stores have loyal fans who swear by their service, while others leave customers frustrated and out of pocket. Below is a real-world look at the 10 highest‑rated and 10 lowest‑rated vape shops based on Trustpilot scores (and a bit of community feedback where needed). No robotic lists – just the honest highlights and lowlights.
Top 10 highest‑rated vape shops (≈4.6 – 5.0 stars)
These stores actually care about shipping speed, customer support, and product quality.
1. Vape Superstore – 4.9 
The gold standard for a reason. People rave about “next day delivery” showing up on time, a huge range of products, and a support team that actually replies fast. Prices are competitive too. If you want a hassle‑free experience, this is it.
2. Crème de Vape – ≈5.0
A cult favourite among high‑end vapers. If you’re into premium devices and coils that work as promised, you’ll understand why the rating is nearly perfect. The community trusts them – that says a lot.
3. Vape Club – ≈4.9
Reliable shipping, a clean website that doesn’t make you want to click away, and regular discount codes. Nothing flashy, but they get the basics right every time.
4. Planet of the Vapes – ≈4.7
Known for honest product reviews and solid after‑sales support. If you’re unsure what to buy, their content actually helps. Trust built over years.
5. ECigMafia – ≈4.7
Huge inventory (over 20,000 reviews on Trustpilot) and aggressive pricing. Not perfect, but the sheer number of happy customers speaks for itself.
6. Ecmvape – ≈4.7
Budget‑friendly without feeling cheap. Frequent sales and steady dispatch times keep people coming back.
7. Big D Vapor – ≈4.7
You’ll notice the price tags first – often lower than competitors. And they rarely run out of stock on popular items.
8. VapeTM – ≈4.8
Smaller operation but big on service. Customers mention personal touches and quick resolutions to issues.
9. Infinitymist – ≈4.8
Another service‑first store. High satisfaction rates, and it shows in the comments.
10. Vapepieclub– ≈4.6
A newer name, but early reviews are positive. Consistent product quality and no major horror stories so far.
Bottom 10 lowest‑rated or most complained‑about shops (≈2.0 – 3.9 stars)
These are the ones where you should read the fine print – or just walk away.
1. Litfarms – ≈2.4
Slow shipping is the least of it. Customers report zero replies from customer service, and orders that arrive wrong or not at all.
2. Vapes Bars – 3.5
Mixed bag, but the bad reviews are loud. Faulty batteries, mismatched e‑liquids, lost packages, and messy signature confirmations. Support is hit or miss.
3. Everything 420 – ≈3.9
Not terrible on paper, but consistency is a problem. One order is fine, the next is a dud. Quality control complaints keep popping up.
4. Vapeboo – ≈3.9
Slow delivery and a support team that feels like a ghost. Fine if nothing goes wrong – but if it does, good luck.
5. Delta8Market – ≈2.9
Trust is shaky here. Multiple users question product authenticity and safety. The low score reflects real doubt.
6. VapepieAus – ≈2.5
A newer site with very few reviews, but the ones that exist are rough. Not enough history to trust yet.
7. Labelproducts Zendesk – ≈2.3
This isn’t even a proper vape storefront – it’s a support portal that’s collected a ton of complaints about terrible customer experience. Avoid.
8. Vozol Vape Store – ≈3.4
Fake product suspicions and shipping drama. Some say they got genuine items, but too many red flags.
9. Thevapestorepro – no reliable score, but low trust
Community forums flag this one as potentially scammy. Missing orders and no way to get a refund.
10. Vaping – historically ≈2–3
Once a bigger name, but years of negative feedback caught up. Poor user experience and a high ratio of unhappy buyers.
A quick takeaway
The top shops all share one thing: they make it right when something goes wrong. The bottom ones either ignore you, ship junk, or both. Before you click “buy”, spend two minutes on Trustpilot – it’s worth it.